Ticket Cancelations – Festicket
Festicket & Afro Nation Announcement:
As your Afro Nation 2019 ticket was cancelled due to the failure on the payment process, we’re offering you a final chance to re-buy your ticket and secure your spot at the festival.
When you bought the ticket for the first time with Festicket, you received an order number.
This order number is now your discount code to pay the remaining balance of the ticket.
Simply, add that order number on the discount code box at the checkout and the amount that you already paid will be discounted of the full price of the ticket.
You have until 6pm on Tuesday 23 April to complete the payment.
Check your confirmation e-mail to locate your reference number.
It will be a number of seven digits that start with the number 1.
Please don’t hesitate to contact our Customer Service ([email protected]) in case you have any doubts.
Please note, if you had a payment plan with Universe please read here.
Below you can find some key simple clear steps you need to take to ensure you are able to re-buy your tickets.
Fill out your payment details. Then:
Now enter your Festicket order number in the promo code box.
Once you enter the code, press add and the promo code will apply a discount to the value of the payments you had made towards your plan at the time of cancellation.
If you have any issues, please contact [email protected].
We hope this helps our customers, thank you for your continued patience.
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